If your website hosting company offers live chat support, you're able to talk with a representative in real-time and find out helpful information or get a problem resolved in a very timely manner. The basic advantage of using chat rather than calling to talk to a live person is that you'll need just a computer with access to the web, so you will not pay any charges in the event that you're in a different country or state. What's more, it is much simpler to copy and paste details such as domains, usernames or error messages i.e. details that are sometimes difficult to give to the other party over the phone. The live chat is also a much quicker approach to contact the web hosting supplier's support crew in comparison to using a ticketing system. What's more, when some issue requires some more time to be taken care of, you are able to do something else while you wait for support on the live chat, so that you won't lose time - something that is not possible when you're on the phone.

Live Chat Support in Cloud Web Hosting

As a part of the support services that we supply for our Linux cloud web hosting, we now have live chat support which is online every single day, even on holidays. You are able to contact us no matter if you already own an account or not, since we can assist you with nearly anything, ranging from giving you general information regarding our services in case you are not a client yet and you're thinking about obtaining one of our packages, to helping you with creating an email account in an e-mail client. Some problems are more technical and time-consuming, and you will have to use the ticketing system which is incorporated into the Hepsia web hosting Control Panel, but we can save you time and assist you in real time on our live chat for various things.