If you've ever had a cloud web hosting account before or you've dealt with any other kind of online service, you're probably well aware from your own experience that for a lot of things it is better to consult with a live person on the phone instead of exchange support tickets or e-mail messages. If you'd like to learn more about a specific service before you buy it or when something small-scale should be done, for example, it will be easier and faster to do it in real time. If you're given the option to get in touch with representatives over the phone, it is also very likely that you are dealing with an actual hosting supplier, not just a reseller. The type of support that you will get on the telephone varies between different companies - from very general matters to professional technical support. Usually the majority of suppliers supply pre-sales assistance and first level telephone support, while more complicated tech issues are managed through e-mail and tickets.

Phone Support in Cloud Web Hosting

All of our cloud web hosting packages include telephone support fourteen hrs per day even on public holidays, therefore if you don't have an account yet, you're able to call us and learn more about our services or if we will meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so that you are able to call the telephone number that is closer to you. If you're a current customer, we can help you in a timely manner with any general and billing matters as well as with a number of tech issues so as to save you time and efforts - we are aware of the fact that sometimes it is quicker to speak with a live person and get things done instantly. Certainly, some issues cannot be managed on the phone, so if this is the case you are able to use our ticketing system.